Privacy Policy

Privacy Policy

This Privacy Policy explains how Island Insights processes personal data when you use easelsurveypyramid.yachts, make a booking, or contact us about our culinary and market tours in Saint-Denis, Réunion.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

Depending on how you interact with Island Insights, we may collect identification and contact details, booking and payment-related information, dietary preferences or restrictions you choose to provide, group size and preferred dates, meeting-point details, communication records, and limited technical data such as device and browser information. We do not seek to collect sensitive data unless you voluntarily provide it in connection with a booking or request.

We collect only the information needed to handle enquiries, bookings, and service administration.
02

How We Collect Data

We receive personal data when you submit a website request, contact us by email or phone, make a reservation, provide dietary or route preferences, or communicate with us about a tour. We may also collect data automatically through website logs, security tools, and cookie-based technologies, and we may receive limited payment or confirmation information from payment or service providers involved in processing your booking.

Most information comes directly from you; some is created during normal website and booking use.
03

Cookie Types

Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for website operation and improvement.

We use a limited set of cookies for operation, security, and basic analytics.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through any cookie preference tool on the website. Blocking some cookies may affect site functionality, including form submission, session continuity, or preference storage. Essential cookies may still be used where they are necessary for the operation of the site.

Browser settings and cookie controls can be used to limit non-essential cookies.
GDPR
EU framework

GDPR Overview

Where the GDPR applies, Island Insights processes personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We use data only for the purposes described in this policy and apply appropriate safeguards to limit access and misuse.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
European Data Protection Board
This section is intended for individuals whose data is processed under the GDPR.
GDPR-aware

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. If processing is based on consent, you may withdraw it for future processing. We may need to verify your identity and may decline a request where the law allows.

GDPR rights are available only to the extent they apply to the relevant processing activity.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your data, request correction, ask for deletion, object to certain processing, or request restriction of processing. You may also have the right to withdraw consent where consent is the basis for processing and to raise a concern with the relevant supervisory authority.

Available rights depend on your location and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request describing the data or processing activity concerned. We may ask for information needed to confirm your identity and to locate the relevant records. We will review the request and respond within the period required by applicable law, taking into account any lawful exceptions or limitations.

Requests are handled through the contact details in this policy and may require verification.
Data Retention

Retention

Booking, communication, and transaction records are retained for the period needed to manage the service, handle follow-up, meet accounting or legal obligations, and resolve disputes. When data is no longer required, it is deleted, anonymized, or archived with access limited to what the law or business records require.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Updates

Any material update will be reflected on this page, and we may provide additional notice where the change is significant or where law requires it. The date of the latest revision should be checked before submitting personal data.

We may revise this policy when our practices, services, or legal obligations change.

Contact Details

Privacy email
[email protected]
Privacy phone
+262 692 28 84 40
Postal address
23 Avenue Stanislas Gimart, 97490 Saint-Denis
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
Why we process data

How We Use Data

We process personal data to respond to enquiries, manage date and group requests, confirm venue availability, collect dietary information, arrange route and tasting details, process booking payments, coordinate meeting-point check-in, and administer guided tasting walks. We also use data to operate and secure the website, maintain records, improve service quality, and meet legal, accounting, and dispute-handling obligations.

Note
We use personal data for booking management, communication, and compliance.
Third-party sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, security, or analytics. Where a third party acts on our instructions, it is expected to use the data only for the contracted purpose and to apply appropriate confidentiality and security measures.

Note
Operational partners receive only the information needed for their role.
Sharing legal basis

Legal Disclosures

Personal data may be shared with courts, regulators, tax authorities, law enforcement, or other public bodies when disclosure is necessary to comply with a legal obligation, respond to a lawful request, protect rights, or establish, exercise, or defend legal claims.

Note
We disclose data to public authorities only when the law requires or permits it.